FAQ
-
Why the display is abnormality with 3D mode?
A: Display with 3D mode only support by phone with 3D output function.
READ MORE
-
Why the smart glasses become hot after using for a period of time?
A: It is normal for glasses to become warm under a long-term use. If you feel the temperature is high, please stop using for a while and wait until the temperature dropped.
READ MORE
-
What kind of smart phone is compatible with the smart glasses?
A: If your smart phone is equipped with USB Type-C with DisplayPort alternate mode, you could connect the smart glasses with your phone directly.
READ MORE
-
What to do with my used terminals?
A: Your device should not be disposed of in a municipal waste. Please check local environmental regulations for disposal of electronic products
READ MORE
-
What can I do if I cannot see the full screen in the virtual space?
A: It may be caused by the improper height of the nose pads. Please try to adjust the nose pads to get the best view.
READ MORE
-
What can I do if I have connected the USB cable to my smartphone, but there was nothing displayed.
A: Please try to reconnect the USB cable if nothing displayed. If the problem persists, please go to “Smart Glasses” APP, and enable “Wake up the Smart Glasses” function.
READ MORE