TCL TAB 8

a) Try to set a high phone size or video quality: go to the “Camera” app->touch the settings icon at the top left of the corner on the screen->touch “Photo size”, select HIGH PIXEL->touch “Video quality”->select high quality(1080P>480P)

How can I turn on USB debugging?

To turn on the USB debugging, you can use the following steps.

How can I connect my device to a PC via a USB cable?

When your device connects to a PC, the device will ask you which mode you want to use.

What should I do if I experience a slow response or incorrect action when touching the screen?

a) Check whether there is any damage to the screen. If yes, please back up your data and take your device and proof of purchase to our repair center to get more professional technical assistance.

What should I do if my screen is just showing a completely black/blue/white display?

a) Check whether there is any damage to the screen. If yes, please back up your data and take your device and proof of purchase to our repair center to get more professional technical assistance.

What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?

Try to reset or update your device. (Refer to Q How can I perform a factory reset on my device & Q How can I upgrade my device).

How can I use the split screen function?

Method1:

What should I do if the navigation buttons disappear from my screen?

There’s no gesture indicator on the screen when using the new gesture navigation mode. However you can switch back to the original three-button navigation system if you want to.

What should I do if my display screen broken?

Please note that your warranty does not cover physical damage to the device. This means that the inspection and repair will be chargeable. Back up your data and take your device and proof of purchase to our repair center to get more professional technical assist

How can I know whether my device will work with my SIM carrier?

Please check the support bands on your device’s packing and make sure the SIM card you are using matches these bands.

What should I do if my device network signal is weak/there is a low reception level?

a) Try to restart your device.

What should I do if the in-built applications of my device do not work?

a) Clear the cache of the app.

What should I do if my device cannot connect to the internet using mobile data?

If you have issues accessing the internet when using mobile data traffic, please try the following:

Why can’t I connect to a specific Wi-Fi router?

Android security tools function by limiting your apps’ access to your device’s IMEI, serial number, and other identifying information. It also gives you a little more protection when using Wi-Fi networks by randomizing your device’s MAC (media access control) address.

What should I do if my device is always searching for a network or if no operator name is displayed?

If you are abroad

What should I do if my device cannot send or receive messages?

a) Check your device memory availability as it might be full

What should I do if I cannot receive calls or miss calls constantly?

a) If this issue only occurs in certain places, move to a location with a strong signal and try again.

How can I use a SIM card to make video calls?

To use your SIM card when making a video call, please check the requirements below:

What should I do if there is no sound or poor audio on my device?

If this issue occurs during a call:

How can I change the default ringtone and adjust the volume for incoming calls?

Your device uses sounds and vibrations to notify you of some events, using ringtones, notifications, alarms and navigation feedback. You can customize any of these sounds, as well as control their volumes.

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