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DOWNLOADS
- Albanian (T782H)
- Arabic (T782H)
- Bulgarian (T782H)
- Croatian (T782H)
- Czech (T782H)
- Dutch (T782H)
- English for EU (T782H)
- French (T782H)
- German (T782H)
- Greek (T782H)
- Hungarian (T782H)
- Italia (T782H)
- Macedonian (T782H)
- Polish (T782H)
- Portuguese (T782H)
- Romanian (T782H)
- Serbian (T782H)
- Slovak (T782H)
- Slovenian (T782H)
- Spanish (T782H)
- Turkish 6+64GB (T782H)
- Turkish 6+256GB (T782H)
FAQ
Please select the type of FAQ：
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1. How can I set up my device when I turn it on for the first time?
The first time you turn on the device, you will see a welcome screen. You can start to set up your device by following the instructions.
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2. How can I change the language of the device?
The first time in setup wizard interface to scroll the pop-up menu to choose a language as your device language
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3. How can I check the IMEI number of my device?
You have 3 ways to check the IMEI information:
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4. How can I check the device’s model number, Android version, CPU information, RAM & Storage information, battery capacity?
You can check this information by accessing it from the main menu -> “Settings” -> “System”-> “About phone”.
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5. How can I take a screenshot?
You can easily share what's on your screens by taking screenshots. Hardware buttons let you snap a screenshot and store it locally. Afterwards, you can view, edit, and share the screen shot in Gallery or a similar app.
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6. How can I change the permissions for my apps?
You can change the “app permission” in “Settings” -> “Apps”
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7. What is the Autofill function?
Go to “Settings” -> “System” -> “Languages & input” -> “Autofill service”.
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8. What is Google Lens?
Google Lens can automatically recognize and search within the content which appears in the lens. There’re 3 ways to use the Google Lens function
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9. How can I use App Actions & Slices?
App Actions is a simple and effective way to help users quickly get what they need using artificial intelligence and machine learning. This is a prediction entirely
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10. How can I activate the accessibility menu?
Go to “Settings” -> “Accessibility” -> “Accessibility Menu” ->touch the toggle to “On” position->touch
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11. How can I manage app notification quick and easy?
When you touch and hold a notification on status bar, there will be two options appear “Prioritised” and “Slient
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12. What can I do if my app show “App paused” when I touch it?
In Android 10, there is a new menu “Digital Wellbeing & parental controls”, you can customize the time limit for using the phone so that have a healthy and balanced life. Set daily timers for most apps, when the
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13. What can I do if my phone screen become black item?
Your screen will become black in dark mode, which makes it easier to look at your screen or read in dim light
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14. What can I do if my phone screen is yellowing?
Check whether “Eye comfort mode” is active. Eye comfort mode will filter out blue light and adjust the colour temperature of your display to reduce eye strain
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15. What can I do if the Google Assistant Button of my device does not work while phone screen is locked?
Google Assistant Button only work while phone screen is unlocked.
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16. How can I active gesture navigation (hide the navigation bar)?
Android has always featured navigation buttons, including a back button — but they’re now going away with Android 10 in favor of a new gesture-based navigation system.
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17. How can I silence the ringtone of an incoming call?
There’re 4 ways to silence the ringer before answering a call
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18. How can I activate three way calling?
You can activate three way calling as follows: 1) Call the first person.
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19. What should I do if I cannot receive calls or miss calls constantly?
1) If this issue only occurs in certain places, move to a location with a strong signal and try again
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20. How to import your contacts directly into your Google Account?
1) Install the SIM card with your contacts on it in your new phone. 2) Touch “Contacts” app.
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21. How can I change the default ringtone and adjust the volume for incoming calls?
Your phone uses sounds and vibrations to notify you of some events, using ringtones, notifications, alarms and navigation feedback. You can customize any
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22. How can I use split screen?
You can swipe up with 3 fingers on the screen to active split mode.
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23. How does my phone connect to a Wi-Fi network?
There have been some under-the-hood changes to Wi-Fi in Android 10, which make it faster and more secure to connect to other devices
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24. Why can’t I connect to a specific Wi-Fi router?
The Android 10 includes security tools that limit apps’ access to device IMEI, serial number, and other identifying information. It will also give you a little more protection when using Wi-Fi networks by randomizing your device’s MAC (media access control) address
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25. What can I do if there is “Family Link” prompt in notification bar?
If you’re a parent, this new Android 10 feature is exactly for you. Family Link is a set of tools that parents can use to set daily screen time limits, device bedtime, time limits on specific apps, and more for their kids. They can also review the apps children install on their devices and see their usage.
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26. How many Bluetooth devices are supported at the same time?
In Android 10.0, you can pair with five Bluetooth devices at the same time and seamlessly switch between them. If there is an incoming call, it will automatically switch to any Bluetooth speaker or other audio accessory that can handle the call.
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27. How can I active Live Caption on my device?
Android 10 will bring native support for captions, which can show up in real-time over videos that might not have support for captions. For example, if you are scrolling through Instagr
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28. How can I back up my data on the device?
You can back up your data using the following steps. 1) Go “Settings
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29. How can I perform a factory reset on my phone?
You can use the following steps to reset your phone in the boot status. 1) Go to “Settings”. 2) Touch “System
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30. How can I set up my SD card?
Go to “Settings” -> “Storage” -> touch Portable storage “xxx SD card”, then you can browse the contents of SD card, such as downloads, music, pictures, etc.
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31. How can I transfer data from the internal storage to the SD card?
Touch “File Manager” -> touch “Internal storage” -> select which data such as downloads, files, pictures, etc. you want to move -> touch the
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32. How can I format SD card as portable after SD card has been set as internal memory in my device?
If you want to format SD card as portable after it has been set as internal in your device, go to “Settings” -> “Storage” -> “xxx SD card” -> touch the icon at the top right corner-> “Storage settings” -> “Format”->”ERASE &
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33. What can I do if my phone asks me to enter Google account data after a factory reset has been made?
You may need to enter the original Google account that was used on this phone after you execute a factory data reset, otherwise you will not be able to use the phone. This is the FRP (Factory Reset Protection) function.
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34. Why does my face unlock function work slowly or fail?
1) In conditions when bright sunlight is behind you, the speed of unlocking can be slow or maybe fail
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35. How can I turn on USB debugging?
To turn on the USB debugging, you can use the following steps. 1) Go to “Settings” -> “System”-> “About phone” -> “Build number”. 2) Touch the Build number no less than 7 times
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36. What should I do when I insert or remove a SIM card?
This phone support SIM card hot swap, you can insert or remove your SIM card while your device is power on.
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37. What should I do if my device cannot charge or charges slowly?
1) Check if the device has any battery drain issues. When the device consumes battery too fast, it results in slow charging
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38. How can I connect my phone to a PC via a USB cable?
When your device connects to a PC, the device will ask you which mode you want to use
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39. What kinds of inappropriate phone use may potentially damage the battery?
1) Using a non-standard charger instead of the official charger.
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40. What is location API?
Location API is a fused location provider. The fused location provider is a location API in Google play services that intelligently combines different signals to provide the location information that your app needs. It manages the underlying location technologies, such as GPS and Wi-Fi, and provides a simple API that you can use to specify the required qualify of service. You can use this feature to enh
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41. Why does the SIM card cannot be recognized when I insert it into my device (single version)?
Please confirm whether the SIM card is inserted on the side of SIM2, if yes, please switch to the side of SIM1.
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SPECIFICATIONS
Design
Dimensions: 158.9 x 72.88 x ~8.95mm
Weight: 172g
Side keys: Power, volume, Smart Key*1
Fingerprint-resistant coating
3D matte blue graphic printed back cover
3D matte silver graphic printed back cover
OS
TCL UI
Android™ 10
Processor
Chipset: Qualcomm® Snapdragon™ 665
CPU: Qualcomm Kryo™ 260 Octa-Core (4 x Gold 2.0GHz + 4 x Silver 1.8GHz)
GPU: Adreno™ 610
Display
6.47-inch curved AMOLED display
19.5:9 display (1080 x 2340 pixels)
93% screen-to-body ratio
FHD+ resolution
Dedicated display engine
398PPI
600 nits (typical) brightness (High Brightness Mode)
Always-On Display
Fingerprint-resistant coating
Rear Quad-Camera
Resolution: 48MP + 8MP + 2MP + 2MP
Lens: 6P + 5P + 3P + 3P
Auto focus (main camera)
10X digital zoom
Dual LED flash
Aperture: F1.8 + F2.2 + F2.4 + F2.4
Sensor size: : 1/2.25”+ 1/4”+ 1/5”+ 1/5"
Pixel size: 0.8μm + 1.12μm + 1.75μm + 1.75μm
Lens field of view: 79°+ 118° + 83°+ 83°
Video capture: 4K@30FPS, 1080P@120FPS, 720P@240FPS
Features: Google Lens, HDR, in-recording snapshots, Light Trace Mode, Panorama Mode, Portrait Mode, Pro Mode, real-time bokeh, scene detection, Slow-Mo Video Mode, Stop-Motion Video Mode, Super Macro Mode, Super Night Mode, Wide-Angle Mode
Front camera
Resolution: 16MP
Lens: 5P
Fixed focus
Display flash
Aperture: F2.2
Sensor size: 1/3.1”
Pixel size: 1μm
Lens field of view: 79.1°
Video capture: 1080P@30FPS
Features: Face Beautification (photos), Portrait Mode
Memory
A76 6GB RAM + 64GB ROM
6GB RAM + 128GB ROM*2
6GB RAM + 256GB ROM
8GB RAM + 256GB ROM*2
Supports micro SD card up to 512GB
User memory: 44GB, 108.5GB, 242GB
Battery & performance
Battery: 4500mAh
Quick Charger 3.0: 9V2A
On-the-go reverse charging: 5V1A
Talk time: 21 hours (2G), 31 hours (3G), 18 hours (4G) typical use
Standby time: 545 hours (2G), 622 hours (3G), 458 hours (4G) typical use
Charging time: 2 hours 5 minutes
Audio
Audio formats: AAC+, enhanced AAC+, AAC ELD, AAC LC, AIFF, ALAC, AMR-NB, AMR-WB, AP, FLAC, GSM, MP3, MIDI, Opus, PCM, Vorbis, WAV
HD Voice
HD Recording
Dual-mic noise cancellation
3.5mm audio jack
Supported headsets: LRGM
Connectivity
4G data: LTE Cat 6 (400Mbit/s download, 75Mbit/s upload)
3G data: HSPA+ (42Mbit/s download, 5.76Mbit/s upload)
2G data: GPRS/EDGE
4G LTE Bands: EU/MEA/SEAPAC: 1/3/5/7/8/20/28/38/40/41
3G Bands: EU/MEA/SEAPAC: B1/2/5/8
2G Quadband: EU/MEA/SEAPAC: 850/900/1800/1900
Wi-Fi/WLAN: 802.11a/b/g/n/ac, Wi-Fi Direct, Wi-Fi Display, 4G Mobile Hotspot, VoLTE, VoWifi (optional)
Bluetooth 5.0
APT-X, APT-X HD, LDAC & AAC, TWS
NFC
USB: USB Type-C, USB 2.0
SIM card: EU/MEA/SEAPAC: Dual 4FF Nano SIM + Micro SD or 4FF Nano SIM
Sensors
A-GPS, Accelerometer, BeiDou, E-Compass, GPS, Galileo, GLONASS, Gyro, Proximity sensor, RCS, RGB Light sensor
Authentication
Face Key, fingerprint sensor
Other features
Google Assistant, flashlight
Accessories
Headset, SIM pin, TPU protective case, TP protective film, PC case
