Please select the type of FAQ:
The first time you turn on the device, you will see a welcome screen. You can start to set up your device by following the instructions.
READ MOREThe first time in setup wizard interface to scroll the pop-up menu to choose a language as your device language
READ MOREYou have 3 ways to check the IMEI information:
READ MOREYou can check this information by accessing it from the main menu -> “Settings” -> “System”-> “About phone”.
READ MOREYou can easily share what's on your screens by taking screenshots. Hardware buttons let you snap a screenshot and store it locally. Afterwards, you can view, edit, and share the screen shot in Gallery or a similar app.
READ MOREYou can change the “app permission” in “Settings” -> “Apps”
READ MOREGo to “Settings” -> “System” -> “Languages & input” -> “Autofill service”.
READ MOREGoogle Lens can automatically recognize and search within the content which appears in the lens. There’re 3 ways to use the Google Lens function
READ MOREApp Actions is a simple and effective way to help users quickly get what they need using artificial intelligence and machine learning. This is a prediction entirely
READ MOREGo to “Settings” -> “Accessibility” -> “Accessibility Menu” ->touch the toggle to “On” position->touch
READ MOREWhen you touch and hold a notification on status bar, there will be two options appear “Prioritised” and “Slient
READ MOREIn Android 10, there is a new menu “Digital Wellbeing & parental controls”, you can customize the time limit for using the phone so that have a healthy and balanced life. Set daily timers for most apps, when the
READ MOREYour screen will become black in dark mode, which makes it easier to look at your screen or read in dim light
READ MORECheck whether “Eye comfort mode” is active. Eye comfort mode will filter out blue light and adjust the colour temperature of your display to reduce eye strain
READ MOREGoogle Assistant Button only work while phone screen is unlocked.
READ MOREAndroid has always featured navigation buttons, including a back button — but they’re now going away with Android 10 in favor of a new gesture-based navigation system.
READ MOREThere’re 4 ways to silence the ringer before answering a call
READ MOREYou can activate three way calling as follows: 1) Call the first person.
READ MORE1) If this issue only occurs in certain places, move to a location with a strong signal and try again
READ MORE1) Install the SIM card with your contacts on it in your new phone. 2) Touch “Contacts” app.
READ MOREYour phone uses sounds and vibrations to notify you of some events, using ringtones, notifications, alarms and navigation feedback. You can customize any
READ MOREYou can swipe up with 3 fingers on the screen to active split mode.
READ MOREThere have been some under-the-hood changes to Wi-Fi in Android 10, which make it faster and more secure to connect to other devices
READ MOREThe Android 10 includes security tools that limit apps’ access to device IMEI, serial number, and other identifying information. It will also give you a little more protection when using Wi-Fi networks by randomizing your device’s MAC (media access control) address
READ MOREIf you’re a parent, this new Android 10 feature is exactly for you. Family Link is a set of tools that parents can use to set daily screen time limits, device bedtime, time limits on specific apps, and more for their kids. They can also review the apps children install on their devices and see their usage.
READ MOREIn Android 10.0, you can pair with five Bluetooth devices at the same time and seamlessly switch between them. If there is an incoming call, it will automatically switch to any Bluetooth speaker or other audio accessory that can handle the call.
READ MOREAndroid 10 will bring native support for captions, which can show up in real-time over videos that might not have support for captions. For example, if you are scrolling through Instagr
READ MOREYou can back up your data using the following steps. 1) Go “Settings
READ MOREYou can use the following steps to reset your phone in the boot status. 1) Go to “Settings”. 2) Touch “System
READ MOREGo to “Settings” -> “Storage” -> touch Portable storage “xxx SD card”, then you can browse the contents of SD card, such as downloads, music, pictures, etc.
READ MORETouch “File Manager” -> touch “Internal storage” -> select which data such as downloads, files, pictures, etc. you want to move -> touch the
READ MOREIf you want to format SD card as portable after it has been set as internal in your device, go to “Settings” -> “Storage” -> “xxx SD card” -> touch the icon at the top right corner-> “Storage settings” -> “Format”->”ERASE &
READ MOREYou may need to enter the original Google account that was used on this phone after you execute a factory data reset, otherwise you will not be able to use the phone. This is the FRP (Factory Reset Protection) function.
READ MORE1) In conditions when bright sunlight is behind you, the speed of unlocking can be slow or maybe fail
READ MORETo turn on the USB debugging, you can use the following steps. 1) Go to “Settings” -> “System”-> “About phone” -> “Build number”. 2) Touch the Build number no less than 7 times
READ MOREThis phone support SIM card hot swap, you can insert or remove your SIM card while your device is power on.
READ MORE1) Check if the device has any battery drain issues. When the device consumes battery too fast, it results in slow charging
READ MOREWhen your device connects to a PC, the device will ask you which mode you want to use
READ MORE1) Using a non-standard charger instead of the official charger.
READ MORELocation API is a fused location provider. The fused location provider is a location API in Google play services that intelligently combines different signals to provide the location information that your app needs. It manages the underlying location technologies, such as GPS and Wi-Fi, and provides a simple API that you can use to specify the required qualify of service. You can use this feature to enh
READ MOREPlease confirm whether the SIM card is inserted on the side of SIM2, if yes, please switch to the side of SIM1.
READ MOREDesign
Dimensions: 158.9 x 72.88 x ~8.95mm
Weight: 172g
Side keys: Power, volume, Smart Key*1
Fingerprint-resistant coating
3D matte blue graphic printed back cover
3D matte silver graphic printed back cover
OS
TCL UI
Android™ 10
Processor
Chipset: Qualcomm® Snapdragon™ 665
CPU: Qualcomm Kryo™ 260 Octa-Core (4 x Gold 2.0GHz + 4 x Silver 1.8GHz)
GPU: Adreno™ 610
Display
6.47-inch curved AMOLED display
19.5:9 display (1080 x 2340 pixels)
93% screen-to-body ratio
FHD+ resolution
Dedicated display engine
398PPI
600 nits (typical) brightness (High Brightness Mode)
Always-On Display
Fingerprint-resistant coating
Rear Quad-Camera
Resolution: 48MP + 8MP + 2MP + 2MP
Lens: 6P + 5P + 3P + 3P
Auto focus (main camera)
10X digital zoom
Dual LED flash
Aperture: F1.8 + F2.2 + F2.4 + F2.4
Sensor size: : 1/2.25”+ 1/4”+ 1/5”+ 1/5"
Pixel size: 0.8μm + 1.12μm + 1.75μm + 1.75μm
Lens field of view: 79°+ 118° + 83°+ 83°
Video capture: 4K@30FPS, 1080P@120FPS, 720P@240FPS
Features: Google Lens, HDR, in-recording snapshots, Light Trace Mode, Panorama Mode, Portrait Mode, Pro Mode, real-time bokeh, scene detection, Slow-Mo Video Mode, Stop-Motion Video Mode, Super Macro Mode, Super Night Mode, Wide-Angle Mode
Front camera
Resolution: 16MP
Lens: 5P
Fixed focus
Display flash
Aperture: F2.2
Sensor size: 1/3.1”
Pixel size: 1μm
Lens field of view: 79.1°
Video capture: 1080P@30FPS
Features: Face Beautification (photos), Portrait Mode
Memory
A76 6GB RAM + 64GB ROM
6GB RAM + 128GB ROM*2
6GB RAM + 256GB ROM
8GB RAM + 256GB ROM*2
Supports micro SD card up to 512GB
User memory: 44GB, 108.5GB, 242GB
Battery & performance
Battery: 4500mAh
Quick Charger 3.0: 9V2A
On-the-go reverse charging: 5V1A
Talk time: 21 hours (2G), 31 hours (3G), 18 hours (4G) typical use
Standby time: 545 hours (2G), 622 hours (3G), 458 hours (4G) typical use
Charging time: 2 hours 5 minutes
Audio
Audio formats: AAC+, enhanced AAC+, AAC ELD, AAC LC, AIFF, ALAC, AMR-NB, AMR-WB, AP, FLAC, GSM, MP3, MIDI, Opus, PCM, Vorbis, WAV
HD Voice
HD Recording
Dual-mic noise cancellation
3.5mm audio jack
Supported headsets: LRGM
Connectivity
4G data: LTE Cat 6 (400Mbit/s download, 75Mbit/s upload)
3G data: HSPA+ (42Mbit/s download, 5.76Mbit/s upload)
2G data: GPRS/EDGE
4G LTE Bands: EU/MEA/SEAPAC: 1/3/5/7/8/20/28/38/40/41
3G Bands: EU/MEA/SEAPAC: B1/2/5/8
2G Quadband: EU/MEA/SEAPAC: 850/900/1800/1900
Wi-Fi/WLAN: 802.11a/b/g/n/ac, Wi-Fi Direct, Wi-Fi Display, 4G Mobile Hotspot, VoLTE, VoWifi (optional)
Bluetooth 5.0
APT-X, APT-X HD, LDAC & AAC, TWS
NFC
USB: USB Type-C, USB 2.0
SIM card: EU/MEA/SEAPAC: Dual 4FF Nano SIM + Micro SD or 4FF Nano SIM
Sensors
A-GPS, Accelerometer, BeiDou, E-Compass, GPS, Galileo, GLONASS, Gyro, Proximity sensor, RCS, RGB Light sensor
Authentication
Face Key, fingerprint sensor
Other features
Google Assistant, flashlight
Accessories
Headset, SIM pin, TPU protective case, TP protective film, PC case